Lip Scrub – French Vanilla

Shipping Options

Shipping one bar of soap can be pricey, yet increases very little as the size and weight of the parcel gets bigger – so purchasing multiple items is the best way to maximize the value of your shipping costs.

Shipping Cut-off times

• Orders placed Monday – Thursday generally get shipped out the next day
• Orders placed Friday – Sunday generally get shipped out on Monday
• Our preferred carrier is FedEx and we try to use that service with our $10 Flat rate Ontario shipping whenever possible
• FedEx shipping within Ontario has been typically 1-3 days depending on where you live
• Canada Post may take up to 5 business days depending on where you live
• Most carriers are no longer guaranteeing delivery times
• Email me at underthedivi@gmail.com if you have any shipping questions

Shipping Policies – Canada

• We offer free shipping within Canada on orders over $75!  No coupon code needed – it calculates automatically!
• We ship via FedEx, UPS, and occasionally Canada Post, unless otherwise discussed and confirmed with the purchaser.
• We offer “Flat Rate Shipping – Best option” whereby we will find the best carrier to use for the flat-rate amount listed.  The carrier chosen and service used will be one where a tracking number is always provided.  Often times customers choose Canada Post as it may appear to be slightly cheaper than the other services, but more often than not the package takes longer to arrive with Canada Post.  We will therefore absorb these extra costs if we feel you will benefit from a better service!
• Items are shipped after payment is confirmed. If you are having any problems with checkout, please email me at underthedivi@gmail.com.
• I ship within 1 to 3 business days after receiving payment.
• All Canadian shipments will be tracked. 
• All custom orders must be paid for before being made.

Shipping Policies – USA

• We offer flate rate shipping within the USA  for $35 CAD.  This will deliver your package to you via USPS with a tracking number and without incurring any customs/brokerage/duty costs.  This flat rate option removes the uncertainty of customs/brokerage/duty on import (as those are all handled here before the item arrives at USPS)!
• We also offer options for shipping via FedEx & UPS (customs/brokerage/duty fees are the responsibility of the customer) 
• We will also ship via Canada Post (email me at underthedivi@gmail.com for a shipping quote, customs/brokerage/duty are the responsibility of the customer)
• US shipments with Canada Post may take up to 6-10 business days to arrive at their destination
• Shipments destined for the USA generally get shipped out within 2-3 business days of the order being placed

Local Pick-up Policies

• We offer local curbside pickup in Beamsville, Ontario, Canada.
• Pick-up address will be confirmed when the pick-up date/time has been arranged.
• Due to COVID-19, we prefer that all pick-up orders be curbside and either prepaid or paid COD with exact cash amounts   

International Shipping Policies

• We will ship Internationally
• Please create a wishlist of your order and send it to us by email along with your shipping address so we can determine the most accurate shipping charges prior to processing your order. 
• A quote will then be emailed to you at which time you can choose to proceed with Credit Card payment (processed securely by Square or Paypal).  
• All customs/brokerage and duties are the responsibility of the customer